FAQ
Frequently Asked Questions (FAQ)
1. How long does shipping take?
Shipping typically takes 3–7 business days after your order has been processed. You’ll receive a tracking number via email once your order has been shipped.
2. Do you offer international shipping?
Yes, we ship worldwide! Shipping times and fees may vary depending on your location.
3. Can I return or exchange my order?
Absolutely. We offer a 30-day return policy. Products must be unworn and in original condition. Visit our Refund Policy for more details.
4. How often should I use it?
We recommend using the roller 3 to 5 times per week for 5 to 10 minutes per area. Consistency is key for visible results.
5. When will I start seeing results?
Most users begin to notice smoother, firmer-looking skin after 4 to 6 weeks of regular use — especially when combined with proper hydration and a healthy lifestyle.
6. Does it hurt?
No. It may feel intense at first (especially on tight areas), but it should never be painful. You can control the pressure as needed.
7. Do you offer bundle deals or discounts?
Yes! Look for our “Bundle & Save” options on select products and don’t forget to subscribe to our newsletter for exclusive offers.
8. Can I contact you directly?
Of course. Reach us at khalel10kahol@gmail.com or via our Contact Page. We usually respond within 24 hours.
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